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Nadalini Global, Inc. Nationwide Licensed Freight Brokerage | MC-1469182-B | U.S. DOT No. 3949236

Privacy Policy

Privacy Policy — Nadalini Global, Inc.

This Privacy Policy explains how Nadalini Global, Inc. collects, uses, stores, protects, and shares information submitted through the public website, portal, intake forms, review pathways, payment workflows, and related business systems.

Effective Date: June 2026

1. Scope

This Privacy Policy applies to information collected through Nadalini Global, Inc. public webpages, contact forms, federal intake forms, Join NGI pathways, portal signup and login flows, document review rooms, payment-related workflows, administrative review processes, and related communications.

This Policy does not replace any separate written agreement, carrier packet, shipper-broker agreement, broker-carrier agreement, or other executed document that may apply to a specific transaction or relationship.

2. Information We Collect

NGI may collect information that you provide directly, information generated through your use of the website or portal, and information needed to review, route, or respond to business inquiries.

  • Contact details such as name, company name, email address, phone number, and role or inquiry type.
  • Business information submitted through shipper, carrier, freight-agent, federal, or general inquiry forms.
  • Freight profile details, lane information, timelines, tender references, solicitation numbers, and supporting documents.
  • Portal account information, authentication status, role selection, review status, and administrative approval information.
  • Payment-related metadata such as checkout status, customer reference, subscription status, transaction status, and processor confirmation.
  • Technical information such as browser type, device information, IP address, timestamps, page activity, diagnostic events, and security logs.

3. How We Use Information

NGI uses information for legitimate business, operational, security, administrative, and communication purposes.

  • To respond to inquiries and route requests to the appropriate NGI review path.
  • To evaluate shipper, carrier, freight-agent, federal, and general business submissions.
  • To operate portal signup, authentication, MFA, document review, status tracking, and access control workflows.
  • To process payment status and access eligibility through approved third-party payment processors.
  • To send administrative notifications, user confirmations, follow-up messages, and business communications.
  • To protect NGI systems, documents, users, business workflows, and proprietary materials.
  • To comply with legal, regulatory, audit, security, or business recordkeeping obligations.

4. Data Storage and Security

NGI uses reasonable administrative, technical, and organizational safeguards intended to protect information submitted through the website and portal. These safeguards may include access controls, authentication, role-based restrictions, server-side validation, audit logging, secure service providers, and administrative review.

No website, portal, network, database, payment system, or email system can be guaranteed to be completely secure. Users should avoid submitting unnecessary sensitive personal information unless requested through an approved NGI workflow.

5. Retention

NGI may retain information for as long as reasonably necessary to respond to inquiries, evaluate submissions, operate the portal, preserve business records, maintain security logs, complete administrative review, support payment or account status, comply with legal obligations, and protect NGI rights and proprietary materials.

Retention periods may vary depending on the type of information, business purpose, legal requirement, audit need, or operational recordkeeping requirement.

6. Third-Party Services

NGI may use trusted third-party service providers to operate the website, portal, database, authentication, hosting, payment processing, email delivery, analytics, security monitoring, and related workflows.

  • Stripe: Used for payment processing, checkout sessions, payment status, subscriptions, and related payment metadata. NGI does not store full payment card numbers through its public website.
  • Supabase: Used for database, authentication, portal records, role information, submission storage, and related application data.
  • Vercel: Used for portal hosting, deployment, serverless API functions, logs, and application infrastructure.
  • Resend: Used for transactional email delivery, administrative notifications, user confirmations, and related email events.
  • Other providers: NGI may use additional providers for security, analytics, storage, diagnostics, or operational support where appropriate.

Third-party providers may process information according to their own privacy policies, terms, security standards, and legal obligations.

7. Cookies and Similar Technologies

The website and portal may use cookies, local storage, session storage, or similar technologies to support website functionality, authentication, session management, security, user preferences, form workflows, analytics, and portal access control.

Users may adjust browser settings to limit or block cookies. Some website or portal features may not function correctly if cookies or local storage are disabled.

8. Information Sharing

NGI does not sell personal information. NGI may share information when necessary to operate services, process payments, send emails, host systems, store records, comply with legal obligations, protect rights, prevent fraud, evaluate submissions, or support freight brokerage coordination.

Information may be shared with service providers, legal or compliance advisors, payment processors, database and hosting providers, email providers, law enforcement or regulators when required, and other parties with user direction or business necessity.

9. User Rights and Choices

Depending on applicable law and the nature of the information, users may request access, correction, deletion, restriction, or review of certain information held by NGI. NGI may need to verify identity before responding and may retain information where required for legal, security, audit, business, or recordkeeping purposes.

Users may choose not to submit optional information, may contact NGI regarding privacy questions, and may unsubscribe from non-essential communications where an unsubscribe option is provided.

10. Children's Privacy

NGI services, website materials, portal access, and freight brokerage workflows are intended for business users and are not directed to children. NGI does not knowingly collect personal information from children through its business website or portal.

11. AI-Assisted Materials

Artificial intelligence tools may be used solely as assistive instruments under the direct supervision, direction, review, and approval of Pamela M. Nadalini. AI-assisted support does not replace human review, authorization, or final business judgment by NGI.

12. Updates to This Policy

NGI may update this Privacy Policy from time to time to reflect changes in business operations, systems, service providers, legal requirements, or privacy practices. The updated Policy will be posted on this page with the applicable effective date.

13. Contact for Privacy Inquiries

Privacy questions, requests, or concerns may be directed to Nadalini Global, Inc. at legal@nadaliniglobal.com.

Please include your name, contact information, the nature of the request, and any relevant account or submission details needed to evaluate the inquiry.