Active authority and identity
Carrier and broker records should be checked against official FMCSA/SAFER and Licensing & Insurance sources before onboarding, load tender, renewal, or material account change.
Carrier setup
NGI arranges brokered freight through qualified motor carriers that value safe operations, accurate updates, professional communication, and dependable service for shippers and receivers.
Credential maintenance
NGI should require trucking companies, authorized motor carriers, brokers, dispatch contacts, and driver-related contacts to maintain current credentials and truthful business information. Expired, unverifiable, misleading, sanctioned, unsafe, fraudulent, or unauthorized parties should be rejected, suspended, or escalated for compliance review.
Carrier and broker records should be checked against official FMCSA/SAFER and Licensing & Insurance sources before onboarding, load tender, renewal, or material account change.
Insurance certificates, W-9 collection status, corporate name, DBA, contact authority, and remittance details must remain current and verified through secure workflows.
NGI does not employ drivers, but carriers should attest that assigned drivers are properly licensed, medically qualified where applicable, and compliant with carrier-controlled safety obligations.
NGI should screen for identity spoofing, altered documents, suspicious email domains, unauthorized re-brokering, double brokering, payment diversion, and mismatched authority details.
Counterparties and relevant lanes should be screened against OFAC, Trade.gov, and other approved lists when international, offshore, high-risk, or regulated freight is involved.
The secure portal should track credential expiration dates, verification dates, reviewer notes, hold status, reinstatement requirements, and audit history for future use.
Carrier readiness
Carrier onboarding may require review of authority, insurance, safety information, equipment, lanes served, and dispatch contacts before any load is tendered. W-9s, Tax IDs, and banking details must be collected only through secure portal or DocuSign workflows after vetting, never by standard email.
Provide current operating authority, insurance certificates, and accurate business information. Tax documentation is collected only through secure onboarding after NGI review.
Share trailer types, service areas, preferred lanes, port or drayage capability, and appointment experience.
Reliable pickup, transit, delivery, and exception updates are essential for NGI shipper relationships.
Carrier engagement
Send authority, lanes, equipment, dispatch contact, and service strengths.
NGI reviews documentation and fit before any shipment opportunity is discussed.
Accepted loads require clear pickup, in-transit, delivery, and document communication.
Carrier fit
Service expectations include accurate equipment representation, compliant operations, and lane readiness.
Pickup and delivery appointments, port windows, and receiver requirements must be respected and communicated.
Proof of delivery, accessorial documentation, and issue reporting should be timely and complete.